{"id":6817,"date":"2023-08-01T07:36:38","date_gmt":"2023-08-01T07:36:38","guid":{"rendered":"https:\/\/myritual.qodeinteractive.com\/?page_id=6817"},"modified":"2024-11-04T12:20:40","modified_gmt":"2024-11-04T11:20:40","slug":"faq-page","status":"publish","type":"page","link":"https:\/\/geryline.com\/en\/faq-page\/","title":{"rendered":"FAQ"},"content":{"rendered":"\t\t
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NEED HELP ? <\/DIV><\/p>\n<\/div>
info@geryline.com<\/a>\n<\/div>\n<\/div>
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\n\t\t\t\t\tGENERAL INFORMATIONS\t\t\t<\/h4>\n\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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\n\tWHERE ARE GERYLINE PRODUCTS MADE?<\/span>\n\t\n\t\t<\/span>\n\t\t<\/span>\n\t<\/span>\n<\/h5>\n
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Our products are made in Belgium, following strict quality standards.<\/p>\t<\/div>\n<\/div>\n

\n\tARE YOUR PRODUCTS CRUELTY-FREE AND VEGAN?<\/span>\n\t\n\t\t<\/span>\n\t\t<\/span>\n\t<\/span>\n<\/h5>\n
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Yes, our products are cruelty-free, and many are vegan-friendly.<\/p>\t<\/div>\n<\/div>\n

\n\tHOW CAN I CONTACT CUSTOMER SERVICE?<\/span>\n\t\n\t\t<\/span>\n\t\t<\/span>\n\t<\/span>\n<\/h5>\n
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You can reach us via email (info@geryline.com).<\/p>\t<\/div>\n<\/div>\n

\n\tWHERE CAN I BUY GERYLINE PRODUCTS BESIDES YOUR WEBSITE?<\/span>\n\t\n\t\t<\/span>\n\t\t<\/span>\n\t<\/span>\n<\/h5>\n
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Our products are available on our website and in select retail stores. Check our store locator for more details.<\/p>\t<\/div>\n<\/div>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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\n\t\t\t\t\t PRODUCTS & USAGE\t\t\t<\/h4>\n\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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\n\tWHAT ARE THE MAIN INGREDIENTS IN YOUR PRODUCTS?<\/span>\n\t\n\t\t<\/span>\n\t\t<\/span>\n\t<\/span>\n<\/h5>\n
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\n\t\tOur products contain high-quality active ingredients such as hyaluronic acid, vitamin C, natural oils, and plant extracts, tailored to target specific skin concerns.\t<\/div>\n<\/div>\n
\n\tARE YOUR PRODUCTS DERMATOLOGICALLY TESTED?<\/span>\n\t\n\t\t<\/span>\n\t\t<\/span>\n\t<\/span>\n<\/h5>\n
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Yes, all of our products are dermatologically tested to ensure safety and effectiveness.<\/p>\t<\/div>\n<\/div>\n

\n\tARE GERYLINE PRODUCTS HYPOALLERGENIC?<\/span>\n\t\n\t\t<\/span>\n\t\t<\/span>\n\t<\/span>\n<\/h5>\n
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Yes, our products are formulated to minimize allergic reactions and are suitable for sensitive skin.<\/p>\t<\/div>\n<\/div>\n

\n\tDO YOUR PRODUCTS CONTAIN PARABENS OR SULFATES?<\/span>\n\t\n\t\t<\/span>\n\t\t<\/span>\n\t<\/span>\n<\/h5>\n
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No, all our products are free from parabens, sulfates, and other harsh chemicals.<\/p>\t<\/div>\n<\/div>\n

\n\tWHAT IS THE SHELF LIFE OF YOUR PRODUCTS ONCE OPENED?<\/span>\n\t\n\t\t<\/span>\n\t\t<\/span>\n\t<\/span>\n<\/h5>\n
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Our products typically last 6 to 12 months after opening, depending on the product. Check the packaging for details.<\/p>\t<\/div>\n<\/div>\n

\n\tCAN I USE YOUR PRODUCTS DURING PREGNANCY?<\/span>\n\t\n\t\t<\/span>\n\t\t<\/span>\n\t<\/span>\n<\/h5>\n
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While many of our products are safe, it\u2019s best to consult your healthcare provider during pregnancy.<\/p>\t<\/div>\n<\/div>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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\n\t\t\t\t\tORDER & SHIPPING\t\t\t<\/h4>\n\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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\n\tWHAT ARE YOUR DELIVERY OPTIONS AND TIMELINES?<\/span>\n\t\n\t\t<\/span>\n\t\t<\/span>\n\t<\/span>\n<\/h5>\n
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We offer standard and express shipping. Delivery times vary from 3 to 7 business days depending on your location.<\/p>\t<\/div>\n<\/div>\n

\n\tHOW CAN I TRACK MY ORDER?<\/span>\n\t\n\t\t<\/span>\n\t\t<\/span>\n\t<\/span>\n<\/h5>\n
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You will receive a tracking link via email once your order has been shipped.<\/p>\t<\/div>\n<\/div>\n

\n\tWHAT ARE YOUR SHIPPING FEES?<\/span>\n\t\n\t\t<\/span>\n\t\t<\/span>\n\t<\/span>\n<\/h5>\n
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Shipping fees depend on your location and delivery option, calculated at checkout.<\/p>\t<\/div>\n<\/div>\n

\n\tDo you ship internationally?<\/span>\n\t\n\t\t<\/span>\n\t\t<\/span>\n\t<\/span>\n<\/h5>\n
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Yes, we offer international shipping. Delivery times and shipping fees may vary depending on your location. For more details about specific countries and rates, please refer to the shipping information at checkout or contact our customer service team for assistance.<\/p>\t<\/div>\n<\/div>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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\n\t\t\t\t\t RETURNS & EXCHANGES\t\t\t<\/h4>\n\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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\n\tWHAT IS YOUR RETURN AND EXCHANGE POLICY?<\/span>\n\t\n\t\t<\/span>\n\t\t<\/span>\n\t<\/span>\n<\/h5>\n
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We accept returns within 30 days for unopened products. Contact our customer service to initiate a return.<\/p>\t<\/div>\n<\/div>\n

\n\tHOW DO I RETURN A PRODUCT?<\/span>\n\t\n\t\t<\/span>\n\t\t<\/span>\n\t<\/span>\n<\/h5>\n
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Please reach out to our customer service team for return instructions. Return shipping fees may apply.<\/p>\t<\/div>\n<\/div>\n

\n\tWHAT SHOULD I DO IF MY PRODUCT ARRIVES DAMAGED OR DEFECTIVE?<\/span>\n\t\n\t\t<\/span>\n\t\t<\/span>\n\t<\/span>\n<\/h5>\n
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\n\t\tContact us immediately with pictures of the damage, and we\u2019ll arrange for a replacement.\t<\/div>\n<\/div>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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GENERAL INFORMATIONS WHERE ARE GERYLINE PRODUCTS MADE? Our products are made in Belgium, following strict quality standards. ARE YOUR PRODUCTS CRUELTY-FREE AND VEGAN? Yes, our products are cruelty-free, and many are vegan-friendly. HOW CAN I CONTACT CUSTOMER SERVICE? You can reach us via email (info@geryline.com). WHERE CAN I BUY GERYLINE PRODUCTS BESIDES YOUR WEBSITE? Our […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"page-full-width.php","meta":{"inline_featured_image":false,"footnotes":""},"class_list":["post-6817","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/geryline.com\/en\/wp-json\/wp\/v2\/pages\/6817","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/geryline.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/geryline.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/geryline.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/geryline.com\/en\/wp-json\/wp\/v2\/comments?post=6817"}],"version-history":[{"count":107,"href":"https:\/\/geryline.com\/en\/wp-json\/wp\/v2\/pages\/6817\/revisions"}],"predecessor-version":[{"id":32392,"href":"https:\/\/geryline.com\/en\/wp-json\/wp\/v2\/pages\/6817\/revisions\/32392"}],"wp:attachment":[{"href":"https:\/\/geryline.com\/en\/wp-json\/wp\/v2\/media?parent=6817"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}